TY - BOOK AU - P.Willcocks,Leslie AU - Lacity,Mary C. TI - Outsourcing information system SN - 978-1-84860-445-2 U1 - RR658.4058 PY - 2009/// CY - Los Angeles PB - Sage KW - Excentive management N1 - Reference accession no. RR208 ER -